| Welcome
to the MotifMart, an independent e-store for all your MO/Motif/Motif
ES accessories and related products.
About us The MotifMart is run by an official Yamaha Accessories dealer, KEYFAX NewMedia, which means that you’re buying goods that are designed to work with your Motif, whether this is a gig bag that fits or memory that works. We are also an independent dealer, and an independent producer of music software. This means that we can offer not only guaranteed and tested Yamaha products but also a range of innovative third party products such as voice libraries, accessories and other support material. What’s in the MotifMart?
Shipping within US and Canada When you go to the SECURE CHECKOUT we give you the best range of automated shipping options, from Next Day UPS to US Mail, to download (where appropriate) – i.e. no shipping charges at all for download orders! Our UPS Shipping Module includes:
Shipping International All products , except Yamaha branded hardware and accessories (including Cases), can be shipped Worldwide. It is our current policy to ship all international orders with a value of more than $100 via UPS only. This is due to a high number of lost, stolen, and heavily delayed packages in the USPS system. Please be aware that you will be responsible for all duties and taxes as your package enters your country. Shipping Quotes - If you would like a shipping quote before your purchase, you may find one by placing a “dummy order”…You do this by placing items in your cart, go to checkout, enter in your address including postal code, and hit continue. Your shipping options will appear on the following page in a scroll down menu. No purchase is necessary to do this. Simply close the window if you do not want to make a purchase, or continue if you do. Shipping Miscellaneous For queries regarding either Domestic or International shipping please email orders@keyfax.com , or (within USA) call us toll-free at 1(800) 752-2780. We ship Mon-Fri , Pacific Time in the USA. If your order is received within this time period it will normally be dispatched within one business day unless we contact you in advance. RETURNS:Our current return policy is as follows: Generally, it's a 30 days and your money back guarantee on perfect condition items. We will always work with you in a flexible way regarding returns claimed as defective. We will and do reserve the right to charge a 10% restocking fee on non-defective items, at our discretion. The restocking fee for DVDs and other media that can be duplicated will be significantly higher, again, at our discretion. We do not refund shipping. Please contact us at orders@keyfax.com with any questions. Specials and Free Stuff The MotifMart not only sells products, we give stuff away! In many categories you will find free data, Voices, Patterns etc., plus templates and instrument definition files for using Motif with different software applications. There are also tons of MP3 demos you can listen to or download. We are also offering a brand new series of Monthly Specials. These will include bundles of certain items that naturally go together. Specials are just that: ‘special.' So, once they're gone they're gone! Make sure you check these every month if you like bargain shopping. How do the downloads work? Downloading is the quickest, and most cost-effective way of buying certain items on the MotifMart. It is also extremely simple. Here's how it works: Items that can be downloaded contain a DOWNLOAD option that you will see as soon as you add the item to your Basket. If you do not see a DOWNLOAD option we do not offer the item for download. (We're sure you appreciate how difficult it is to download a keyboard stand, but books and DVDs ‘could' at least in theory be downloadable but we do not yet offer this facility). Downloadable items include:
Select a product's DOWNLOAD option and choose “Download Only” in the “Ship Via” drop-down box. Along with confirmation that your order has been successfully processed you will be given a URL where you may go to download your order. This is simply a temporary URL for immediate use. It will only be displayed for 5 minutes. You will also be sent an email confirmation of your order and this will contain a second URL that you may use for up to 72 hours to pick up your order. If for any reason you are not able to pick up your order using either of these methods, just email orders@keyfax.com and we will send the order to you direct by email. What's in a Download? All downloads are delivered in a .zip file that can be opened on a Mac or PC by double clicking on it. If WinZip is not already installed on your computer this may be downloaded free of charge at http://www.winzip.com/ddchomea.htm . Inside the .zip you will find the product itself, plus a PDF manual. Security KEYFAX NewMedia protects your information during transmission by using Secure Sockets Layer (SSL) software (Thwate) that encrypts the information you input. For visual verification you will see the ‘lock' icon upon Checkout and you will see that you are in our secure area (https://secure.keyfax.com) during this time. Your details WILL NOT be made available to any other company than KEYFAX NewMedia. If you are still unsure about ordering on-line please call us on 1(800) 752-2780 and we will take your order by phone.
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